Professional and Regulatory Support Helpdesk

The Professional and Regulatory Support Helpdesk (the Helpdesk) is a free and confidential support service for members of the IFoA.

The Helpdesk is available to all IFoA members across the globe and provides a confidential space to ask questions on the application of professional and technical standards. By submitting a query to the Helpdesk, members benefit from a tailored response to their query incorporating the views of our experienced panel members.

Members are invited to submit questions on the application of the following professional and technical standards:

The Helpdesk also welcomes enquiries relating to ethical dilemmas which members may encounter in the course of their actuarial work.

*As the TASs are set by the FRC, the Helpdesk offers the views of experienced practitioners on these standards. The Helpdesk does not represent the views of the FRC.

Our new Professional and Regulatory Support Helpdesk

Our new Professional and Regulatory Support Helpdesk

Learn more about what it does, what’s new, and how members can use it.
Read blog

Submit a query

To find out more about how the Helpdesk works and submit a query, please visit the members’ area.

If you are not a member of the IFoA, you may direct queries to the IFoA’s Public Affairs Team at public.affairs@actuaries.org.uk