Complaints and Disciplinary process policy

The IFoA's regulatory framework is enforced, in the public interest, by an independent disciplinary process. This is used when an allegation is made about the conduct of an IFoA member.

Independent panels consider evidence and determine disciplinary cases relating to the conduct of a member of the IFoA. IFoA Boards and committees, including the IFoA Council, cannot influence this decision-making process.

The independence and integrity of this system is overseen by the IFoA Regulatory Board's Disciplinary Committee and by the UK's Financial Reporting Council. These oversight bodies ensure that the operation of the process follows natural justice and principles of good regulation

“The independence of the disciplinary process is fundamental to ensuring that the regulatory enforcement process remains focused on the public interest.” Stephen Redmond, Chair of the Disciplinary Committee

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Raising a concern

Find out how to make a complaint

Find out more

Facing an allegation

For members facing an allegation
Find out more

Formal rules, regulations and guidance

Learn more

Forthcoming hearings

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Contact Details:

Contact Details:

If you have any questions about the disciplinary process, please email