The value of digital mental health tools in insurance

Thu 25 Jan 2024 -
15:00 - 16:00

Join us for an insightful webinar hosted by the Mental Health Working Party. This session aims to explore the potential value of digital mental health tools in life and health insurance.

This meeting will be chaired by Lisa Balboa who co-leads the working party. We have on our panel 3 digital mental health providers: Thrive, Headspace Health, and Dialogue. They will be joined by Dr Tarun Gupta, Chief Medical Officer of L&G, adding a wealth of clinical experience to the discussion.

This session is about understanding the impact and value of these digital tools in the insurance value chain. It offers insights into some of the different types of providers and the value digital mental health tools can provide in life and health insurance.

Our panellists will bring this topic to life with real-world examples and insights, making it a practical and interesting discussion. Dr Gupta will also provide his first-hand clinical experiences with such tools.

The session will conclude with an interactive Q&A, providing you with an opportunity to engage directly with our experts.

Watch the webinar recording

You can view the recording of this webinar on the IFoA’s Virtual Learning Environment (VLE). Watch recording.

Featured Speakers

Chair

Lisa Balboa is a Business Development Actuary at Hannover Re UK Life Branch and is passionate about supporting innovation across the protection insurance industry. Lisa is Deputy Chair of the IFoA’s Mental Health Working Party, championing increased awareness and understanding of mental health amongst actuaries and insurance professionals.

Frank Cheung, FSA, MAAA, is the Co-Founder and CEO of Accorded. A health actuary with over 17 years of experience, his prior experience includes Blue Shield of California, Deloitte Consulting, and Collective Health. Accorded (formerly Cerebrae) provides tech-powered actuarial insights and analytics with a focus on building sustainable data backed value based contracting. Frank and the team have been working closely with Headspace and their clients to do exactly that and will join Headspace to share example approaches and outcomes in the IFoA session.

Tarun is the Chief Medical Officer for UK Protection, L&G Retail, where he supports and advises on underwriting, claims management, and client relationships. He practises as a GP in the NHS and Occupational Health Physician in the private sector. Tarun’s clinical interest is mental health.

He also serves on the AMUS committee and Legal & General’s Wellbeing Advisory Board.

Thrive

Simon is International Partnerships Director at Headspace whose innovative digital first approach enables employers and insurer partners to deliver a high engagement, continuous mental health care system that is proven to increase access, address costs and improve outcomes.

Simon will be joined by colleagues to share data from recent live cases as well as insights from some of their US based approaches to value based care.

Wendy Rose is a seasoned expert in employee benefits, wellbeing, and mental health, with over 20 years of experience in the field. Her journey began with co-founding an occupational health and employee wellbeing company. It was later acquired by BHSF, a testament to its success and impact in the wellbeing sector. After this venture, Wendy joined Bupa as Head of Strategic Relationships. Here, she was instrumental in rolling out Covid-19 workplace support services and adapting HR strategies for hybrid working models.

Now at Dialogue, Wendy applies her extensive experience to help organisations enhance their workplace environments, focusing on mental health integration in employee wellness programmes. Her practical approach and understanding of the commercial and human aspects of workplace health align with the IFoA’s focus on mental health in actuarial practices.