Application closing date: 31 May
We are seeking qualified members of the IFoA, particularly with experience in the pensions industry in the UK and/or internationally, to join this Helpdesk panel and contribute their expertise in supporting this important service.
The IFoA’s Professional and Regulatory Support Helpdesk is a free, confidential service available to members worldwide. It provides a safe and trusted space for members to seek guidance on standards, ethical judgement and regulatory expectations, drawing on the experience of qualified IFoA actuaries.
As a Helpdesk panel member, you will help shape responses to member queries by drawing on your professional expertise and judgement. Queries span a range of practice areas, including pensions, life insurance and general insurance, with a dedicated focus on professionalism and ethics.
Panel members collaborate to provide:
Responses are developed alongside colleagues from the IFoA Executive Team, helping to ensure alignment with the wider regulatory framework.
Members can raise queries on:
(While TASs are set by the FRC, the Helpdesk responses reflect the views of experienced IFoA members and rather than the FRC itself.)
Your contribution will help members:
Members who use the Helpdesk consistently highlight the reassurance gained from an independent, objective perspective. Feedback indicates that the service helps members sense-check their initial assessments, provides constructive challenge where appropriate, and supports confidence in reaching well-considered decisions.
Involvement is ad hoc, with queries shared across the relevant panels as they arise. Pensions panel volumes are generally low, and the time commitment is typically a few hours per year, although this may vary.
We offer a variety of ways for members to receive a response, so panel members may be asked to participate in telephone calls as well as contributing to written responses.
Joining the panel offers a valuable opportunity to contribute your professional expertise, support fellow actuaries, and help uphold high standards across the profession, while gaining exposure to a wide range of real-world issues and judgement-based scenarios.
If you are interested in this role and would like an informal conversation before applying, please email us at engagement.team@actuaries.org.uk.
If you have read all the above and would like to apply, please send us:
Please email all the above to engagement.team@actuaries.org.uk. Please note, we are unable to accept late applications.
We are committed to promoting diversity, equality of opportunity, and inclusion, within all our vacancies and we actively encourage applications from a diverse range of potential candidates. Recognising and embracing the unique and diverse talents of our volunteers is fundamental to the success of our organisation.
Volunteering provides you with a wide range of opportunities. With all rights and opportunities come responsibilities and we ask all our volunteers to comply with the terms of the IFoA’s governance manual and volunteer information pack. Before offering to provide support, please read through: what you need to know.