LGBTQ+ Insurance Implications Working Party – members

Application closing date: 15 June

The IFoA is seeking to appoint both members and suitably experienced non-members to join the LGBTQ+ Insurance Implications Working Party.

The working party will be looking at insurance implications for LGBTQ+ customers and has identified three key focus areas it wishes to explore:

• Advertising: for example, improving LGBTQ+ representation in insurance advertising
• Customer services experience: for example, improving LGBTQ+ customer experience when dealing with customer services agents
• Pricing and product design: for example, investigating claims of inequitable insurance policies for trans individuals, understanding the insurance terms and conditions for customers with HIV

As the focus areas will touch on areas of insurance outside of pure actuarial work, the working party would be thrilled to welcome volunteers from outside of the actuarial profession. This includes but is not restricted to underwriters, brokers, marketers, customer service agents, product design specialists, claims handlers, and other related professionals that feel they would like to contribute to the focus areas identified.

We have four current members of the working party. They comprise passionate individuals who wish to improve the lives of LGBTQ+ customers in the UK and further afield. We are looking for a further three equally passionate volunteers. So if you are about improving the lives of LGBTQ+ customers, we would be delighted to hear from you!

The current focus of the working party will not look at LGBTQ+ pensions implications. However, the working party will host a shadow member of the IFoA Pensions Board, so should any pensions issues arise as part of our work, these can be relayed to the relevant IFoA team.

What we are looking for from volunteers

• LGBTQ+ lived experience is not required, but we welcome and encourage applications from all groups and backgrounds
• Knowledge of either the life insurance or general insurance industry is essential
• We are seeking individuals that will demonstrate curiosity, a willingness to volunteer to lead areas of work, own and drive agreed actions to completion
• The time commitment can vary by individual depending on the level of engagement you wish to make. But a few hours a month (as a minimum) are expected to help advance agreed actions
• Working party meetings will be held at a minimum of once a month, with possible additional ad-hoc meetings to advance agreed actions. Please make every effort to attend these meetings and where this is not possible, please provide an update on any allocated actions
• We expect the initial period of working party activity to be two years, with checkpoints to be held during this period to discuss any possible changes to scope as our work evolves
• Should your circumstances change during the initial two-year period, and you wish to step away, this is completely fine. Please let us know at your earliest convenience. All we request is during your period in the working party, you demonstrate commitment to completing agreed actions

Next steps

If you are interested in this role and would like an informal conversation before applying, please email us at engagement.team@actuaries.org.uk.

If you have read all the above and would like to apply, please send us:

• brief details of your relevant experience
• your reasons for wishing to get involved
• your ARN (if you are a member)
• a brief copy of your CV and full contact details (if you are a non-member)
• confirmation that you have read, understood, and agree to the information and requirements laid out in our volunteer information pack (please be aware that until we have received this confirmation, we will not be able to appoint you as a volunteer)

Please email all the above to engagement.team@actuaries.org.uk. Please note, we are unable to accept late applications.

We are committed to promoting diversity, equality of opportunity, and inclusion, within all our vacancies and we actively encourage applications from a diverse range of potential candidates. Recognising and embracing the unique and diverse talents of our volunteers is fundamental to the success of our organisation.

What you need to know

Volunteering provides you with a wide range of opportunities. With all rights and opportunities come responsibilities and we ask all our volunteers to comply with the terms of the IFoA’s governance manual and volunteer information pack. Before offering to provide support, please read through: what you need to know.