David Heath, Chair of IFoA’s Policy and Public Affairs Board:
“Insurance is designed to offer protection to individuals and businesses and it is important that the industry innovates and evolves to address changing needs. But it must seek to do so in a way that is fair and includes those needing protection the most.”
These issues will be explored through IFoA’s Inclusive Insurance Bulletin Series. Through the series, the IFoA will present a broad perspective on this issue, and has invited contributions from a range of important voices in the debate including Citizens Advice and the Social Market Foundation.
Bulletin 1: Drivers of change, the first bulletin in the series, explores the societal, technological and macroeconomic drivers that are creating the need for change, and the impact they are having.
Bulletin 2: Responding to change considers the issue of fairness within the insurance sector and the role that technological innovation is playing in access to insurance. Will the technological revolution lead to greater inclusion – and if not, what can be done to tackle inequalities? Contributors to this bulletin include Which? magazine, the ICAEW, and the Access to Insurance Initiative.
Bulletin 3: Tackling exclusion considers the issue of the poverty premium and how tackling it will be essential in improving insurance inclusion. Contributors to this issue include Fair By Design, the Association of British Insurers, and Emma Hardy MP.
Bulletin 4: The final bulletin looks at how innovation could help improve insurance inclusion and ensure as many people as possible have access to the insurance they need. The bulletin considers both the potential upside and downside of the digital transformation of insurance. It considers a range of innovative frameworks and services designed to improve inclusion. Contributors to the bulletin include Dr Liz McFall (University of Edinburgh), Hugh Terry (the Digital Insurer), and Chris Dolman (Insurance Australia Group).